Computer Technicians and my sanity
My computer was standing under a tree during a thunderstorm (not really)and of course you know what happened. You'd think as smart as they are they would come in out of the rain! I lost my modem,and other parts I've never personally met, but the technician called her "mother". This was a major setback for me. It took me a week to find out I could retrieve my messages from another computer, then I kept forgetting to take my reservation book along to respond right away.
Now I've learned a few things. I'm teachable, but not quick!!!
I've learned that insurance companies are wonderful friends to cultivate. You must pay them for favors, but they do come through for you quickly. I love them.
Next, I learned that computer technicians are very determined to keep you humble, or MAD. No, they won't fix your computer before anybody elses!
No, bribes won't work. They NEVER keep obvious parts in stock for such an occasion! Every part must be ordered on a separate day, and you MUST call each day to be sure it's been ordered, received, checked for fit and that he has the return address of supplier! This keeps their egos fed. You know how women are! They want everything right away! I offered to inventory his supplies and stock it in a feminine way. You know, with parts used most often in the most obvious assortment of configurations. Having a supplier in my pocket with whom I could get rapid turnaround of parts, instead of searching the country with a tonka truck on the backroads of the county. I'd make businesses a priority. Phone customers would have to wait till the people who actually spent their money on gas to see him in person were finished with him. Anyone who dropped in the shop before he left for a scheduled appointment would be told to come back another time. HE WOULD NOT KEEP PRUDENCE WAITING!!! After all, she 's on a low carb diet and you never know what will set her off. Missing meals waiting for him is high on the list though. Another thing! After it's fixed, it should work, right? Am I being a dumb blonde to think if I paid for it to be repaired I should be able to get on line? Silly me! Here I waited almost two weeks for it, paid him a ton of money, stood in his store with my knees hurting because there were computer parts he couldn't use piled on the chairs, waited for return calls he never made because he was busy with other customers and I actually expected the darn computer to get on line when it was finished. I AM a dumb blonde!! My brother and I spent all day Saturday trying different things to make it work. We even called an electrician. We put wires everywhere but up our rectums. We spent an hour on the phone with a technician from my isp. Finally, I called the repairmans wife. Now I meant business! In a half hour he was here, and guess what? He just realized the modem he had put in was TOO FAST for my phone lines. It couldn't scale down that slow. Thank you Sprint. I spend an average of $150.00 a month to have antiquated phone lines. I now have the fastest computer I can get with the slowest phone lines allowed! GUESS WHAT!!! He said he'll order a new modem for me. Of course you know what I told him. I said that's great, when can I expect you to bring YOUR PERSONAL COMPUTER for me to use till you get the part from the rain forest? Some of the above was embellished, some was true, some was thought about and some was said but not recorded!!!
Now I've learned a few things. I'm teachable, but not quick!!!
I've learned that insurance companies are wonderful friends to cultivate. You must pay them for favors, but they do come through for you quickly. I love them.
Next, I learned that computer technicians are very determined to keep you humble, or MAD. No, they won't fix your computer before anybody elses!
No, bribes won't work. They NEVER keep obvious parts in stock for such an occasion! Every part must be ordered on a separate day, and you MUST call each day to be sure it's been ordered, received, checked for fit and that he has the return address of supplier! This keeps their egos fed. You know how women are! They want everything right away! I offered to inventory his supplies and stock it in a feminine way. You know, with parts used most often in the most obvious assortment of configurations. Having a supplier in my pocket with whom I could get rapid turnaround of parts, instead of searching the country with a tonka truck on the backroads of the county. I'd make businesses a priority. Phone customers would have to wait till the people who actually spent their money on gas to see him in person were finished with him. Anyone who dropped in the shop before he left for a scheduled appointment would be told to come back another time. HE WOULD NOT KEEP PRUDENCE WAITING!!! After all, she 's on a low carb diet and you never know what will set her off. Missing meals waiting for him is high on the list though. Another thing! After it's fixed, it should work, right? Am I being a dumb blonde to think if I paid for it to be repaired I should be able to get on line? Silly me! Here I waited almost two weeks for it, paid him a ton of money, stood in his store with my knees hurting because there were computer parts he couldn't use piled on the chairs, waited for return calls he never made because he was busy with other customers and I actually expected the darn computer to get on line when it was finished. I AM a dumb blonde!! My brother and I spent all day Saturday trying different things to make it work. We even called an electrician. We put wires everywhere but up our rectums. We spent an hour on the phone with a technician from my isp. Finally, I called the repairmans wife. Now I meant business! In a half hour he was here, and guess what? He just realized the modem he had put in was TOO FAST for my phone lines. It couldn't scale down that slow. Thank you Sprint. I spend an average of $150.00 a month to have antiquated phone lines. I now have the fastest computer I can get with the slowest phone lines allowed! GUESS WHAT!!! He said he'll order a new modem for me. Of course you know what I told him. I said that's great, when can I expect you to bring YOUR PERSONAL COMPUTER for me to use till you get the part from the rain forest? Some of the above was embellished, some was true, some was thought about and some was said but not recorded!!!
posted by Prudence at 11:28 PM
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